Aabhushan Forex & Jewels Private Limited, RBI FFMC Licence No. MUM-FFMC-1041-2023✓ RBI-licensed+91 83569 24029, Mon–Sat, 10:00 am – 7:00 pmCall · Call me back

Accessibility statement

Last reviewed: 07-11-2026 · Next review: by 07-05-2027

We want everyone to be able to buy forex, get a forex card or send money abroad with GoRemit, including customers with a disability and older customers. We follow the Rights of Persons with Disabilities Act, 2016, the RPwD Rules, 2017 and the accessibility standards for financial services notified by the Department of Financial Services.

The standard we follow

goremit.in is built to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the level used by the Indian standard IS 17802 and the Guidelines for Indian Government Websites (GIGW 3.0).

What you can do on this website

  • Use every page and form with a keyboard alone. A "Skip to content" link is the first item on every page, and the item in focus is always outlined.
  • Use a screen reader (NVDA, JAWS, VoiceOver or TalkBack). Images have text descriptions, form fields have labels, and error messages are read out.
  • Zoom up to 400% or use a 320-pixel-wide screen without scrolling sideways.
  • Turn on "reduce motion" on your device: the holiday notice at the top then stops moving. You can also pause it by pointing at it or moving into it with the keyboard, or hide it with the × button.
  • Complete an order without solving a captcha or a picture puzzle.
  • Get one-time codes by e-mail and request a new code whenever you need one.

We can do it for you

If any part of the website is hard for you to use, we will help you finish the order another way, at no extra charge:

  • By phone: call +91 83569 24029 (Mon–Sat, 10:00 am – 7:00 pm). Our staff can fill the order in for you while you are on the call.
  • By WhatsApp: message us. You can send voice notes and photos of your documents.
  • By e-mail: hello@goremit.in. Please write "Accessibility help" in the subject.
  • Call back: ask us to call you at a time that suits you.
  • At your door: within our delivery area we can collect documents and complete the paperwork at your home. If visiting our branch at Office No. 1, 1st Floor, Kahan Bhuvan, Next to Diamond Talkies, L. T. Road, Borivali West, Mumbai 400092 is difficult for you, tell us and we will arrange this.

Staff will read out the rate, every charge and the total before you confirm, and will send the invoice and order details by e-mail or WhatsApp in a form your device can read aloud.

Known limitations

  • Some pages of our partners open outside this website: payment (Cashfree), DigiLocker, and partner portals for card and transfer services. We do not control their accessibility. If one of them blocks you, contact us and we will complete that step with you another way.
  • Some older PDF documents, such as scanned forms, may not be fully readable by screen readers. Ask us and we will send the same information as plain text.

How we check

Every page of the website is tested with automated accessibility checks (WCAG 2.1 A and AA rules) on a desktop and a phone screen size, and the main pages are also checked by hand for keyboard use, zoom and screen size, and reduced motion. We repeat these checks at least every six months and whenever we make a major change.

Tell us about a problem

If something on goremit.in does not work for you, please tell us: what page, what you tried to do and, if you can, what device or assistive technology you use. Call +91 83569 24029, WhatsApp us or e-mail hello@goremit.in. We will reply within 2 working days and help you complete your order in the meantime.

If you are not satisfied with our response, write to our Grievance Officer, Mr. Punit M. Jain, at punit@goremit.in or +91 79776 70546. See Grievance redressal for how to escalate further.